CHI Saint Joseph Medical Group - Primary Care - Richmond, KY
Primary Care • Boonesborough, KY
Ratings by platform
- Birdeye: 3.7 out of 5 stars (10 reviews)
- Healthgrades (group directory page): 23 ratings shown (no explicit star value in snippet) (23 ratings)
- Healthgrades (individual: Dr. Neil Klemek): Likelihood of recommending: 3.75 out of 5 (Not specified in provided snippet)
- Yelp: Not available from provided snippet (Not available from provided snippet)
What patients say
Patients praise
- Care and communication described as good for some providers/patients (e.g., listened to patients, diagnosed quickly, friendly bedside manner)
- Some patients report the appointment was not rushed and that the provider explained conditions well
Common complaints
- Reception/staff declined a patient and questioned their intent around controlled substances; patient described being accused
- Some reviews on an affiliated provider page mention staff not friendly, appointment rushed, and lack of explanation/long wait times
In patients' words
"“a receptionist called me and declined me as a patient because they couldn't prescribe controlled substances. Basically accusing me of searching for drugs.”"
— Birdeye review snippet for CHI Saint Joseph Medical Group - Primary Care (Richmond, KY)"“Listened to me and diagnosed me right away. Great bedside manner!”"
— Healthgrades review snippet for Dr. Neil Klemek, MD (Richmond, KY)"“I would not trust this man with my health… Staff wasn't friendly… Appointment was rushed… Long wait times”"
— Healthgrades review snippet for Dr. Neil Klemek, MD (Richmond, KY)More clinics in Boonesborough
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