Direct Orthopedic Care | Walk-In Orthopedic Clinic
Orthopedics • Boise, ID
Ratings by platform
- WebMD, Yelp, Google (referenced in text): Reported average ratings generally hover around 3.9 out of 5 stars on some platforms, though specific counts vary by site (Review counts vary significantly across platforms (e.g., 1 review on WebMD, 26 on a Yelp page))
What patients say
Patients praise
- Convenience of walk-in availability and extended evening/weekend hours
- Efficiency in receiving timely diagnosis, X-rays, and treatment
- Positive interactions with specific staff members and providers who are described as knowledgeable and personable
- Effective resolution of orthopedic issues such as fractures and pain management
- Appreciation for the follow-up communication from staff
Common complaints
- Complaints regarding unprofessional, rude, or condescending behavior from some staff/providers
- Issues with billing discrepancies and invoicing errors
- Reports of long wait times despite having appointments
- Dissatisfaction with diagnostic accuracy or treatment advice in specific instances
- Mixed experiences regarding the necessity of follow-up visits or offsite imaging referrals
In patients' words
"Providers were rude and condescending, gave a mis-diagnosis of requiring surgery, only have to have the surgeon (in the same office!) tell me he doesn't know what they were talking about..."
— Patient review via WebMD/MapQuest"I walked in with no appointment and was treated right away, received an accurate diagnosis from Chad within minutes of examination and X-ray..."
— Patient testimonial on LocalityBizMore clinics in Boise
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