ENT and Allergy Associates of Florida
Otolaryngology (ENT) • Boca Raton, FL
Ratings by platform
- Apple Maps: 2.3 out of 5 stars (43 ratings)
- MapQuest (via Yelp): 1.0 out of 5 stars (based on Yelp feedback) (6 reviews reported via MapQuest)
- Vitals: 1 rating (not explicitly scored, described as negative) (1 written review)
What patients say
Patients praise
- Some patients reported positive experiences with specific doctors who had a good bedside manner and were attentive to concerns
- Occasional reports of efficient scheduling for appointments
Common complaints
- Unprofessional, rude, or unhelpful administrative and front desk staff
- Issues with billing, unexpected charges, and poor communication from billing departments
- Appointments canceled without notice or scheduled for procedures the doctor does not perform
- Clinical care concerns, including reports of rough examinations, perceived lack of empathy, and feeling unheard by providers
- Outdated or unkempt office facilities
In patients' words
"Worst experience in my life. Went to them back in April with an MRI showing I had a mastoiditis infection, the doctor was so rude told me nothing was wrong."
— Yelp/MapQuest review"The office should have never set the appointment if he doesn't do biopsies. Instead, I was now in the office and would have to pay for an office visit... Bilking patients comes to mind."
— Vitals review"I have been a patient with Dr, Gorup for many years handling my chronic ear wax buildup. He has a wonderful bedside manner and listens to your concerns."
— Apple Maps reviewMore clinics in Boca Raton
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