IU Health Urgent Care - Bloomington
Urgent Care • Bloomington, IN
Ratings by platform
- Birdeye (Aggregate of Google and Facebook): 3.7 out of 5 stars (487 reviews)
- IU Health internal patient experience survey: 4.5 out of 5 stars (1,948 ratings)
What patients say
Patients praise
- Friendly and caring environment reported by some patients
- Professional and compassionate providers in certain instances
- Efficient care in specific patient encounters
Common complaints
- Long wait times and inefficient procedures
- Concerns regarding staff behavior and communication failures
- Reports of perceived substandard or unprofessional medical care
- Staff burnout and organizational issues affecting quality of care
- High costs compared to other local options
In patients' words
"The practitioner told me one thing and when I called back they denied saying anything. They also have policies that amount to malpractice and have the potential to kill people."
— Birdeye (User review)"They had Poor service just sat and talked the whole time and were gonna have me wait there for 2-3 hours just to be seen."
— Yelp (User review)More clinics in Bloomington
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