Bloomington Mental Health & Substance Use Clinic - Canvas Health
Mental Health • Bloomington, MN
Ratings by platform
- Birdeye: 3.1/5 stars (43 reviews (aggregated across locations))
- Rehab.com: 2.77/5 stars (15 reviews (aggregated))
What patients say
Patients praise
- noted as a community counseling agency that may offer sliding scale fees or be more affordable than other providers
- explicit policy in place for patients to voice complaints, grievances, and appeals
Common complaints
- reports of providers not showing up for scheduled appointments
- complaints regarding counselor demeanor, professionalism, and perceived lack of empathy
- concerns about administrative processes, including required diagnostic assessments and billing policies for switching providers
In patients' words
"The counselor in training (the group’s six counselor in a row in a matter of months) was immature and judgmental... I absolutely refuse to pay for this man’s error."
— Rehab.com review"My experience with this company has been awful. The providers do not show up for scheduled appointments. The providers and staff do not care."
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