Primary Care - Internal Medicine locations - HealthPartners
Internal Medicine • Bloomington, MN
Ratings by platform
- Healthgrades: 4.9/5 (72 reviews) for Dr. Jianping Yang (72)
- Healthgrades: 4.6/5 (61 reviews) for Dr. Ayman Ali (61)
- Healthgrades: 4.9/5 (52 reviews) for Matthew Buehler, MD (52)
- Better Business Bureau: N/A (15 total complaints in last 3 years)
What patients say
Patients praise
- Many individual providers, particularly in internal and family medicine, receive high ratings and positive feedback for being knowledgeable, thorough, and friendly
- Patients often express appreciation for the quality of care received from specific doctors once they are in the exam room
- Some patients report long-term positive experiences with the clinic as their primary care provider
Common complaints
- Concerns regarding billing practices, including unexpected fees, incorrect billing, and collections issues
- Frustration with administrative processes, such as appointment scheduling, referrals, and communication with care teams
- Complaints about long wait times and inconsistent follow-up care
- Negative experiences with specific administrative or reception staff, particularly regarding professionalism and phone etiquette
In patients' words
"I have been using this clinic for my primary care for a few years and have nothing but good things to say about them. I have seen Julia Jesme, Dr. Ali, and Dr. Maadi. They have all been really friendly, knowledgeable, and thorough."
— A Better Place reviews"If they are going to charge you additional things for answering your doctor's questions, that needs to be communicated so I know whether I should be answering them, or not getting bills in."
— Better Business Bureau complaint"I’m lucky if I get a month in between of me actually getting my medication with no issues. I will be leaving HP. They have existing problems. Customer service is here for the money."
— Trustpilot reviewMore clinics in Bloomington
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