Mental Health Resources
Mental Health Clinic • Bloomfield, CT
Ratings by platform
- Rehab.com (Community Health Resources, CT): 2.65/5 (17 reviews)
- Birdeye (Zen Wellness Care LLC, CT): 3.9/5 (11 reviews)
What patients say
Patients praise
- Some patients appreciate the care received from specific therapists
- Reports of warm, welcoming, and compassionate staff at certain practices
- Positive experiences with responsiveness to referrals and individualized care plans
- Some patients find the services effectively meet their therapeutic needs
Common complaints
- Reports of unreliable communication, including missed appointments and being "ghosted" by staff
- Frustration with long wait times for appointments and lack of timely updates when providers are late
- Concerns regarding the organization and professional conduct of some staff members
- Reports of defensive or unprofessional responses to negative feedback by some practices
In patients' words
"CHR is disrespectful of its patient's time... No call/email providing an updated start time. We all have things to do."
— Review of Community Health Resources, CT"Unethical, disorganized, unprofessional, and lacks moral integrity... The office is extraordinarily defensive in their replies to negative reviews for a reason."
— Review of Zen Wellness Care LLC, CT"I like this Community Health Resources office... All the staff in this office is very warm and welcoming. And I think, generally interested in my personal well being."
— Review of Community Health Resources, CTMore clinics in Bloomfield
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