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Gastroenterologist in Bloomfield, CT - Connecticut GI logo

Gastroenterologist in Bloomfield, CT - Connecticut GI

GastroenterologyBloomfield, CT

★★★★★4.7/58,840 reviews across 3 platforms

Ratings by platform

  • Trustindex.io: 4.7 out of 5 (across 8831 total reviews for the practice) (8831 total reviews)
  • WebMD Care: 3.5 out of 5 (5 ratings (for Dr. Nihal Patel))
  • Vitals: 2.5 out of 5 (4 reviews (for Dr. Paul A. Shapiro))

What patients say

Patients praise

  • Physicians described as caring, thorough, and knowledgeable
  • Staff often noted as friendly and helpful during interactions
  • Positive experiences with medical outcomes and clear explanations of care plans
  • Efficient appointment scheduling for some patients

Common complaints

  • Difficulty reaching office staff via phone
  • Frustration with administrative processes (e.g., MyChart, appointment cancellations)
  • Mixed feedback regarding reliance on physician assistants versus doctors
  • Occasional reports of poor office management

In patients' words

"The entire staff was very friendly and knowledgeable. The nurse practitioners are some of the best I’ve seen."

Trustindex.io review (June 2026)

"This place is absolutely terrible... they will make you wait years... and you will never actually see a Dr...only ever a PA... even when you call them directly they tell you to go through website to contact them."

Localitybiz review

"I have been a patient of Dr. Shapiro for over 15 years for routine colonoscopys.i have always found him to be professional, accurate and personable."

Vitals review for Dr. Paul Shapiro

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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