
Gastroenterologist in Bloomfield, CT - Connecticut GI
Gastroenterology • Bloomfield, CT
Ratings by platform
- Trustindex.io: 4.7 out of 5 (across 8831 total reviews for the practice) (8831 total reviews)
- WebMD Care: 3.5 out of 5 (5 ratings (for Dr. Nihal Patel))
- Vitals: 2.5 out of 5 (4 reviews (for Dr. Paul A. Shapiro))
What patients say
Patients praise
- Physicians described as caring, thorough, and knowledgeable
- Staff often noted as friendly and helpful during interactions
- Positive experiences with medical outcomes and clear explanations of care plans
- Efficient appointment scheduling for some patients
Common complaints
- Difficulty reaching office staff via phone
- Frustration with administrative processes (e.g., MyChart, appointment cancellations)
- Mixed feedback regarding reliance on physician assistants versus doctors
- Occasional reports of poor office management
In patients' words
"The entire staff was very friendly and knowledgeable. The nurse practitioners are some of the best I’ve seen."
— Trustindex.io review (June 2026)"This place is absolutely terrible... they will make you wait years... and you will never actually see a Dr...only ever a PA... even when you call them directly they tell you to go through website to contact them."
— Localitybiz review"I have been a patient of Dr. Shapiro for over 15 years for routine colonoscopys.i have always found him to be professional, accurate and personable."
— Vitals review for Dr. Paul ShapiroMore clinics in Bloomfield
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