Hoffman Heart and Vascular Institute - Bloomfield
Cardiology • Bloomfield, CT
Ratings by platform
- Birdeye/Google aggregate: 4.6 out of 5 stars (aggregated across locations) (44-45 reviews (at primary/associated locations))
What patients say
Patients praise
- Highly knowledgeable, caring, and professional medical staff
- Effective communication and detailed explanations of procedures
- Lifesaving care and successful medical outcomes
- Staff described as friendly and helpful with little to no wait times
Common complaints
- Staff perceived as rude or reluctant to pass information
- Perceived lack of compassion or poor bedside manner in some instances
- Concerns about rushed appointments
- Feeling ignored or invalidated by medical staff during consultations
In patients' words
"My husband and I met with the most consumate, caring and knowledgeable professionals on this team. All things related to his heart valve issue were discussed and explained to us in detail... we were so well treated and informed we can not give anything other than high marks for our experience."
— Birdeye review"Staff is rude and reluctant to pass info to the physicians... Appointment was rushed and she was uninterrested in answering our questions. Blew us off with 'oh that's normal' and 'i am not concerned'. Well I was and needed a bit of compassion and bedside manner."
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