Union General Health System | Blairsville, GA & Hiawassee, GA
Community Health Clinic • Blairsville, GA
Ratings by platform
- Healthgrades: Patient experience: 78% would definitely recommend (and higher than national average) (10 ratings were as expected (Healthgrades page text))
- US News Health: Patient Experience Score: 4 out of 5; 91% would recommend (Not stated on provided snippet)
- Facebook: 76% recommend (438 reviews)
- Nursa: Google rating: 3.10 based on 198 reviews (198 reviews)
- Yelp: Multiple reviews shown; snippet indicates 19 reviews (July 2026 page) and MapQuest shows ~3.06 rating (review count not fully clear in snippet) (19 reviews (from Yelp page title))
What patients say
Patients praise
- Staff professionalism and caring demeanor (ER, nursing, technicians)
- Positive patient-reported experiences such as smooth coordination, responsiveness, and organization
- Recommendation rates above national average on some rating platforms
Common complaints
- Long wait times / delays in the ER
- Issues with discharge/aftercare and medication access (e.g., pharmacy closed; needing to argue for pain meds)
- Complaints about cleanliness/mold/leaking ceiling and lack of responsiveness in some reviews
- Rudeness or minimal communication from some staff
- Perceived limitations in insurance acceptance (mentioned on Yelp snippet)
In patients' words
"“Everything went so smooth. The staff was great … If I ever have to do my other knee I will choose Dr. DeCook …”"
— Healthgrades review excerpt on Union General Hospital page"“Pretty good ER experience… Only ding for no 5 Star … being released w/ 2x fractured ankle… Pharmacies were closed. Couldn’t get Rx filled… had to go back and ask for a couple of pills…”"
— localitybiz review excerpt (Union General Hospital in Blairsville, GA — Reviews & Hours)"“If there was an option for less than 1 star that is what I would give… Her ER room is very dirty. And the ceiling looks to have been leaking… starting to grow mold… dried blood on the floor…”"
— localitybiz review excerpt"“My granddaughter fell & broke her elbow… The PA was amazing as were the caring nurses, techs & receptionist…”"
— Nextdoor page excerpt mentioning Union ER experience"“ABSOLUTE FUCKING HORSE SHIT. Been waiting for three hours… LAZY ASS STAFF… Will never return.”"
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