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Bisbee Family Health Center

Substance Use CounselingBisbee, AZ

★★★★☆3.8/56 reviews across 3 platforms

Ratings by platform

  • Wanderlog (aggregated): 3.7/5 (multiple (based on aggregated feedback))
  • Yelp (brand-level): 3.3/5 (4 reviews (on Yelp brand page))
  • WebMD (provider-specific): 5.0/5 (2 reviews (for specific provider))

What patients say

Patients praise

  • Specific providers praised for being kind, caring, and professional
  • Convenient and timely services for some patients (e.g., medication delivery)
  • Helpful and friendly front desk and nursing staff reported by some patients
  • Positive experiences with getting new patients seen quickly

Common complaints

  • Complaints regarding administrative and office staff competence
  • Reports of rude, condescending, or dismissive staff behavior
  • Difficulties with prescription processing, pharmacy communication, and test result follow-ups
  • Concerns about quality of care for serious or complex health issues
  • Long wait times and scheduling issues

In patients' words

"Best in Bisbee by a long shot. So glad to get meds without hassle in a timely way and even delivered to our door."

Yelp user review

"This facility is reckless and careless. I liked Dr, Safavi however, the administrative staff is inept and incompetent. I tried twice to change my pharmacy of record and they screwed it up each time."

Patient review snippet

"The staff is super kind and make the visit comfortable. The nurses actually listen to the patients. Even the pharmacy is nice."

Patient review snippet

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6][7][8].

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