Infectious Diseases in Birmingham, AL - UAB Medicine
Infectious Disease • Birmingham, AL
Ratings by platform
- UAB Medicine Provider Directory (Tonya Richards, CRNP): 4.9/5 stars (35 ratings, 15 reviews)
- Healthgrades (Dr. David Riddle, MD): 4.8/5 stars (115 reviews)
- Healthgrades (Dr. William Lapidus, MD): 3.5/5 stars (13 reviews)
- WebMD Care (Dr. Kenneth Middlebrooks, MD): 3.5/5 stars (8 ratings)
- Healthgrades (UAB Hospital): 72% recommend hospital
What patients say
Patients praise
- High patient satisfaction with physician professionalism and bedside manner
- Strong perception of clinical expertise and knowledge
- Efficient communication regarding treatment options
- Prompt and helpful office staff reported in many reviews
Common complaints
- Billing and insurance processing issues
- Occasional difficulty scheduling appointments or long wait times
- Some patients report feeling dismissed or unheard by individual providers
- Reports of medical errors or suboptimal bedside manner in specific instances
In patients' words
"Very professional. Very kind. Very comforting. Very timely. Comfortable facility"
— UAB Medicine Provider Directory patient review"Dr. Riddle is always patient and very thorough with making his patients feel heard and that he cares about their health."
— Healthgrades patient review"This doctor came into my hospital room and told me I would “never get better because you are a problem child and know everything.”"
— Healthgrades patient review"I have been trying to get a refund for an overpayment for over two months now."
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