Family Medicine in Birmingham, AL - UAB Medicine
Family Medicine • Birmingham, AL
Ratings by platform
- UAB Medicine Provider Directory (Dr. Natalie Jewett): 4.9 out of 5 stars (81 ratings, 29 reviews)
- UAB Medicine Provider Directory / Ratings.MD (Dr. Erin Delaney): 5.0 out of 5 stars (104 ratings, 29-30 reviews (varies by source))
- Healthgrades (Dr. Tracy Jacobs): 4.5 out of 5 stars (65 reviews)
- ComplaintsBoard (UAB Medicine overall): 4.2 out of 5 stars (0 reviews (overall profile))
What patients say
Patients praise
- Highly rated providers noted for being attentive, caring, and thorough
- Strong bedside manner and effective communication from physicians
- Generally efficient and modern patient portal/technology compared to other offices
- Professional clinical care and positive outcomes reported by many patients
Common complaints
- Inconsistent staff communication and unprofessional behavior at front/back desks
- Concerns regarding rushed appointments and lack of thoroughness in some physical exams
- Difficulty with timely portal messaging and unresponsive communication
- Issues with billing, collections, and insurance claims processing
- Frustration with long wait times and accessibility in emergency/urgent care settings
- Fees associated with hospital parking
In patients' words
"Dr. Jewett is great. Very kind. the front desk and back desk staff were more interested in talking to each other and their phones than working. I had to interrupt to check in and to check out. Other than that, the visit was good"
— UAB Medicine Patient Review"Seems like doctors are too overloaded to solve patient issues that aren't obvious. Patient portal and tech with UAB is nice, better than your average doctors office. Not pleased with the $3.50 fee per hour for the UAB highlands parking lot."
— UAB Medicine Patient Review"Dr. Jacobs is kind, caring, knowledgeable, and professional!Best of all she listens and give good, understandable answers.I could not recommend her more highly!"
— Healthgrades Patient ReviewMore clinics in Birmingham
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