UAB St. Vincent's Birmingham Outpatient Surgery
Ambulatory Surgery • Birmingham, AL
Ratings by platform
- US News / Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS): 2 out of 5 (303 patients (HCAHPS))
- Birdeye (Emergency Room specifically): 4 out of 5 (1,119 reviews)
What patients say
Patients praise
- High willingness of patients to recommend the hospital (approx 87%)
- Strong performance in quietness metrics at night
- Specific praise for individual doctors, nurses, and physician assistants in some reviews
- High performing in multiple adult procedures and conditions
Common complaints
- Lower cleanliness ratings compared to national averages
- Communication metrics for nurses and doctors falling below national averages
- Concerns regarding staff responsiveness and dismissiveness in emergency settings
- Mixed feedback on staff attentiveness and professionalism
In patients' words
"I visited the St. Vincent’s UAB Emergency Room today and wanted to recognize the outstanding care I received. Rob (PA), Ashli (nurse)... were all exceptional caregivers."
— Birdeye Review"We've been waiting 2 hours in a room and not one nurse or doctor has come in, they're all standing at the nurses station laughing and chit chatting away"
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