Broadwater Clinic – Walk-in
Urgent Care • Billings, MT
Ratings by platform
- Birdeye: 4.5/5 (142)
- Zocdoc: 4.42/5 (Not specified (aggregated))
What patients say
Patients praise
- Appreciation for specific doctors and nursing staff bedside manner
- Effective and compassionate care during acute or emergency situations
- Helpfulness of some individual providers in listening and caring for patients
Common complaints
- Concerns regarding front desk and administrative staff professionalism
- Perceived lack of knowledge or inadequate care in specific clinical situations
- Reports of staffing and leadership challenges (as of 2026)
- Issues with doctor bedside manner or failure to follow specialist recommendations
In patients' words
"They take their time and listen."
— Birdeye review"I'm conflicted here. Dr. Hoffman and the nursing staff are absolutely amazing however the receptionists and front office staff are so difficult to work with..."
— Clinic4All review"This clinic has a serious staffing and leadership problem, as of March 2026."
— Yelp review (June 2026 update)More clinics in Billings
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