St. Vincent Regional Hospital – Cancer Centers of Montana
Oncology • Billings, MT
Ratings by platform
- Birdeye (Aggregated): 4.4 out of 5 stars (36 reviews (Cancer Centers of Montana specific))
- Momentary Labs (based on CMS HCAHPS): 4 out of 5 stars (957 completed patient surveys)
- Yelp: 2.5 out of 5 stars (19 reviews (Broad hospital level))
What patients say
Patients praise
- Compassionate and dedicated medical and nursing staff
- High patient trust and appreciation for quality of life improvements through advanced treatments like immunotherapy
- Strong support and accessibility of specialized oncology teams
- Positive patient experience ratings and recommendations at the broader hospital level
Common complaints
- Reports of rude or unhelpful staff behavior in specific departments
- Concerns regarding communication and accessibility to doctors
- Complaints about slow response times or administrative delays in care coordination
In patients' words
"Dr Christensen was everything we could ask for in a cancer specialist. Smart, thorough, compassionate and the transparency of care was so nice. The infusion team are kind caring and knowledgeable..."
— Birdeye User Review"Doctors nurse for Dr.Christianson is very rude argued with my uncle was rude to me... I don’t recommend this place they have done nothing but drag their feet and not help us..."
— Birdeye User Review"I didn’t realize people could be so caring. It’s unbelievable how much she cares -- how much the entire team here cares. To have someone like Dr. Lucas fight that hard for you is pretty incredible. I owe my life to her."
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