Neurology in Billings, MT - ProviderMatch - Intermountain Health
Neurology • Billings, MT
Ratings by platform
- Intermountain Health ProviderMatch: 4.9/5 (20 reviews (for Jennifer A. Terrell, NP))
- Intermountain Health ProviderMatch: 4.9/5 (15 reviews (for Kristian F. French, MD))
- Intermountain Health ProviderMatch: 4.8/5 (13 reviews (for Stuart G. Goodman, MD))
- Healthgrades: 3.8/5 (19 reviews (for Jeffrey Mosser, MD))
What patients say
Patients praise
- providers described as caring, compassionate, and attentive listeners
- clear explanations of risks, procedures, and conditions provided to patients
- professional and thorough clinical care reported by many patients
- effective treatment outcomes, including for procedures like Botox or surgery
- friendly and efficient front-desk or nursing staff in some clinics
Common complaints
- poor communication regarding provider transitions and retirements
- frustrating and difficult scheduling processes
- perceived lack of staff compassion or responsiveness in scheduling departments
- concerns regarding provider bedside manner and patient listening in specific isolated cases
In patients' words
"She is respectful, professional, courteous, and thorough. She answers every question I have, and she always makes sure I fully understand everything."
— Intermountain Health ProviderMatch (Jennifer A. Terrell, NP)"Dr. French was very careful to explain the risks of the treatment, the potential benefits, and the procedures to be done. He was very careful to explain pros and cons in terms I could understand."
— Intermountain Health ProviderMatch (Kristian F. French, MD)"Disappointed and Frustrated with Lack of Communication and Care... that response left me feeling abandoned and deeply concerned about the continuity of care for my condition."
— LocalityBiz (Intermountain Health St. Vincent Neurosurgery)"He needs to retire. He does not to listen to the patient, but interrupts the entire time."
— Healthgrades (Jeffrey Mosser, MD)More clinics in Billings
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