Downtown Clinic – Gastroenterology
Gastroenterology • Billings, MT
Ratings by platform
- Birdeye/Google aggregate: 4.6/5 stars (136 reviews)
What patients say
Patients praise
- Attentive and active listening by providers
- Thorough and professional approach to care
- Clear and understandable explanations of diagnoses and plans
- Efficient and caring support staff
- Commitment to preventative care and follow-up tests
Common complaints
- Lack of follow-up on test results
- Feeling dismissed or "cut loose" by providers
- Occasional concerns about lack of empathy or bedside manner
- Variability in communication regarding alternative diagnoses
In patients' words
"She took the time to care and did not look at the clock in a hurry to get me out the door."
— Patient review of Pamela J. Barr, NP"I feel like she is the first provider within this system that actually took time to listen and understand my symptoms."
— Patient review of Alyssa Worcester, PA"When he said "call me in six months and let me know" told me he had cut me loose and I was on my own."
— Patient review of Yevgeniy Arefiev, MD"It's been over a week since my CT scan and not a word from Dr Barr regarding the results. To me this is unsatisfactory."
— Patient review of Downtown Clinic – GastroenterologyMore clinics in Billings
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