Beth Israel Lahey Health Behavioral Services: Home
Mental Health and Behavioral Health • Beverly, MA
Ratings by platform
- ProjectKnow/Rehabs.com: 2.7/5 (18 reviews)
- Rehab.com: 2.25/5 (12 reviews)
What patients say
Patients praise
- convenient location at Cummings Center
- professional and helpful individual practitioners mentioned in some cases
- comprehensive range of services offered
Common complaints
- reports of rude or unhelpful administrative staff and receptionists
- difficulties accessing services or intake rejection for complex cases
- long wait times for appointments
- perceived lack of compassion or empathy from some clinicians
In patients' words
"I am happy with my practitioner (not the extremely long wait it takes to see her, but she is kind and helpful at least), but the receptionists are terribly rude."
— USCompanies.net review"I had an intake appointment last year with Hillary and thought that went well. I got a call a week later saying they didn’t have a therapist that could help me. They recommended a PHP followed by a DBT program. I know this wasn’t the reason. I was turned away... because my issues were too complex."
— Rehab.com review"Strengths: Employees knowledge and skill. Weaknesses: Size of the facility. Small but convenient"
— ProjectKnow.com reviewMore clinics in Beverly
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