HealthQ Beverly, MA | Sexual & Reproductive Health
LGBTQ+ Health • Beverly, MA
Ratings by platform
- Aggregated/ProvenExpert: 3.7/5 stars (48 reviews (aggregated))
- Yelp: 3.0 stars (14 reviews)
What patients say
Patients praise
- Professional and welcoming clinical environment
- Staff described as compassionate and reassuring by many patients
- Clear communication and step-by-step explanations of procedures
- Clean and well-maintained facility
Common complaints
- Reports of rude or unsupportive staff attitudes
- Concerns regarding pain management and patient comfort during procedures
- Allegations of judgmental behavior by medical personnel
- Inconsistencies in quality of care for specific patient groups (e.g., transgender care)
In patients' words
"The nurses and ultrasound tech were just as amazing — gentle, respectful, and truly caring. They explained every step to me, made sure I understood the process, and never made me feel rushed or judged."
— Promallu Aggregated Reviews"When booking I specifically asked if the staff had training on caring for transgender patients and was told they do. The intake questions, front desk staff, and care overall was not what I was looking for."
— Yelp Review"the receptionist was super rude,then when I get inside for an abortion they totally made me feel bad about it making snide comments to me... they did not offer any sedation it was horrible."
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