Heart Care | Beverly Hospital
Cardiology • Beverly, MA
Ratings by platform
- MedicalRecords.com: 3.4/5 (MedicalRecords.com) (202 reviews)
- Birdeye/LocalityBiz: 4.5/5 (Lahey Cardiology, Beverly) (4 reviews)
- U.S. News & World Report: 2/5 (Patient Experience Score) (Based on surveys Oct 2023 - Sept 2024)
What patients say
Patients praise
- Recognized as high-performing in cardiology and heart care, specifically for congestive heart failure treatments
- Several individual cardiologists highly rated for communication and thoroughness by patients
- Strong clinical performance metrics for heart attack and chest pain care, including rapid intervention times
- Appreciation for compassionate nursing and medical staff in certain departments
Common complaints
- Reports of long wait times in the emergency department
- Mixed reviews regarding staff communication and attention to detail
- Some negative feedback concerning facility cleanliness and patient experience ratings (2 out of 5)
- Concerns about patient advocacy and responsiveness to complaints
In patients' words
"I accompanied my husband to his cardiology visit on several occasions and I have nothing but the best things to say about Dr. Arnett. He is very thorough and caring. Highly recommend him for cardiac care!!!!"
— Birdeye/LocalityBiz"Attention to detail and communication was not what one would want with a serious cardiac diagnosis. Boston not that far, is the only place I myself would go after witnessing treatment here."
— Birdeye/LocalityBiz"I will never return to this hospital 8 hrs in the ED is absolutely ridiculous... No answers and I’m in pain."
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