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Geriatrics - Doctors | Lehigh Valley Health Network

Geriatric MedicineBethlehem, PA

★★★★☆3.8/5663 reviews across 4 platforms

Ratings by platform

  • WebMD (Dr. Paula Jacobus): 4.0/5 stars (6 ratings) (6 ratings)
  • WebMD/Vitals (Dr. Lynn Wilson): 4.6-5.0/5 stars (5 ratings)
  • Birdeye (LVH-17th Street): 3.8/5 stars (636 reviews)
  • Birdeye (LVHN-Highland Avenue): 3.6/5 stars (16 reviews)

What patients say

Patients praise

  • Physicians praised for professionalism and being attentive listeners
  • Staff noted as kind and helpful during inpatient stays and surgical procedures
  • Comprehensive geriatric assessments and holistic care approaches frequently highlighted
  • Modern and clean facility environments reported in some locations

Common complaints

  • Complaints regarding phone systems and appointment scheduling challenges
  • Occasional reports of impersonal or less attentive bedside care
  • Inconsistencies in food service delivery during hospital stays

In patients' words

"Dr. Jason C Ly and his staff are the BEST... he really cares not fake cares and there is a HUGE difference he is a rare breed where he is highly knowledgeable, personable and an expert in his area."

Birdeye Review (LVHN Highland Ave)

"My stay was made to be very comfortable, staff was very kind... They treated my family as if they were all family."

ObesityHelp Review (LVHN Hospital)

"Quality of care is good. I have to say rest of care is lousy. It's 10:30 am and Im still waiting for breakfast. They forgot my tray of oatmeal."

Yelp Review (LVHN Allentown)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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