Metropolitan ENT Associates–UPMC | Bethel Park, Pa.
Ear, Nose, and Throat • Bethel Park, PA
Ratings by platform
- UPMC Provider Profiles: 4.6 to 4.9 out of 5 stars across various individual providers at the location (Ranges from 55 to 863 ratings per provider)
- WebMD: 1 out of 5 stars (1 review)
What patients say
Patients praise
- Physicians described as kind, attentive, and good listeners
- Staff praised for being helpful and professional
- Clear explanations provided during treatments and procedures
- Clean and cozy office environment
Common complaints
- Difficulties reaching the office by phone/long hold times
- Reports of physicians being rushed, condescending, or dismissive
- Failure to address patient concerns during appointments
In patients' words
"Dr. Kubrik is one of the best doctors I have ever had. He listens, is clear with explanations, and explains as he is doing any procedure. He is also a nice guy. I would recommend him without reservations."
— UPMC Provider Profile (Dr. Mark Kubik)"In the past I have felt that this physician was rushed and not particularly a good listener, but this visit will definitely be my last at this practice. He often speaks in a condescending manner, especially If you ask too many questions. Some of the things he said at this last were very rude."
— UPMC Provider Profile (Dr. Philip A. Pollice)"...no one ever picks up. I was on hold for easily over an hour total each time I tried. Extremely extremely frustrating."
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