Family Medicine - Bethany Medical
Family Medicine • Bethany, OK
Ratings by platform
- Better Business Bureau (BBB): 1.43 to 1.58/5 stars (40 reviews)
- Aggregated data from Promallu: 4.1/5 stars (900 reviews)
What patients say
Patients praise
- Professional and caring demeanor of some specific doctors and nurse practitioners
- Efficient and helpful service in specific instances
- Positive experiences with medical staff being thorough and attentive
Common complaints
- Incompetent or rude front desk and administrative staff
- Difficulties with communication, including long hold times and lack of follow-up on test results or prescriptions
- Issues with billing, including perceived overcharging and slow refund processing
- Long wait times for appointments
- Dissatisfaction with specific medical providers or quality of care
In patients' words
"The way the nurses and staff talk to their patients and treat their staff is HORRENDOUS! ... Youll be better off waiting at an ER for 12 hrs then getting the care you seek from here."
— BBB Review"Great staff. Short wait time in and out. Doctors and NP’s treat me with the upmost respect and keep me well informed."
— Bethany Medical Testimonials Page"I love my doctor! ... he cares about each one of his patients he's always so nice and cheerful! ... that's the only bad thing is I always have to wait a pretty good while but it's worth it"
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