UAB Medical West Primary Care | Bessemer, AL
Primary Care • Bessemer, AL
Ratings by platform
- Vivian Health: 3.9/5 (22 reviews) (22 reviews)
- Yahoo Local: 2.5/5 (24 reviews) (24 reviews)
- Facebook: 74% recommend (605 reviews)
- Healthgrades: 60% recommend
What patients say
Patients praise
- Compassionate and thorough care from specific doctors and specialists
- Praise for clinical staff (nurses, therapists) in some departments
- Modern aesthetics and in-room comfort in newer facility spaces
- Prompt care during emergency situations reported by some patients
Common complaints
- Parking availability and accessibility issues
- Communication and scheduling delays by front office staff
- Concerns regarding billing transparency and costs
- Inconsistent responsiveness of nursing staff
- Historical reports of poor facility cleanliness
In patients' words
"Parking is horrendous and front office staff lack patient concern. Scheduling isn't proactive when Drs are running behind."
— Yahoo Local Review, Jan 2026"Nursing staff gets 5 stars, but the billing department gets NONE... We have insurance and yet we still got a bill for $1,243!!!"
— Rehab.com Review"The care I received is almost undescribable. I do not get that kind of care from any of my doctors. Dr. Rookis has improved my Urology issues... A rare find!"
— Healthgrades ReviewMore clinics in Bessemer
Primary Care Providers in Bessemer, AL - Birmingham - UAB Medicine
Patients praise: High appreciation for the skill, character, and bedside manner of specific physicians · Strong ratings for doctor communication and professionalism from many patients.
Complete Health – West Jefferson
Patients praise: Attentive staff · Staff listens to patients.
Comparing your options?
Browse other Primary Care clinics, or filter by state and specialty to compare patient ratings.