Ophthalmology in Bessemer, AL - Birmingham - UAB Medicine
Optometry • Bessemer, AL
Ratings by platform
- UAB Medicine Provider Directory: 4.9/5 (384 reviews (Dr. D. Wade Joiner))
- WebMD Care: 5.0/5 (13 ratings (Dr. James Rains))
- Healthgrades: 4.2/5 (11-13 reviews (Dr. Jason Swanner))
- Birdeye: 2.9/5 (44 reviews (UAB Callahan Eye Hospital Clinic – Cahaba River))
What patients say
Patients praise
- High patient satisfaction with physician clinical skills and expertise
- Effective treatment and symptom relief
- Kind, compassionate, and professional care from many staff members
- Thorough and clear communication during exams
Common complaints
- Long wait times and scheduling inefficiencies
- Issues with staff communication and administrative responsiveness (e.g., prescriptions, billing)
- Occasional experiences of feeling unheard or rushed by medical staff
- General patient frustration with UAB Medicine's broad administrative/billing procedures
In patients' words
"It was nearly 4pm before she was seen. That is completely unacceptable... Patients matter, and their time is as valuable as your clinic’s."
— UAB Medicine Provider Directory (Review for Dr. Joiner)"Dr. Swanner continues to provide superior care. always patient aND kind. We never feel rushed his staff is excellent."
— Healthgrades (Review for Dr. Swanner)"I'm torn because while my visit with Dr. Hall was good, the wait time was insanely long. Much longer than the wait times that I've had for previous eye exams."
— UAB Medicine Provider Directory (Review for Dr. Hall)More clinics in Bessemer
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