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Mental/Behavioral Health - Jefferson County Department of Health

Mental Health ServicesBessemer, AL

★★★☆☆3.1/518 reviews across 1 platforms

Ratings by platform

  • Birdeye (Google reviews aggregate): 3.1 out of 5 stars (18 reviews)
  • Facebook: 86% recommend (26 reviews)

What patients say

Patients praise

  • Staff are described as friendly and attentive by some patients
  • Helpful assistance from specific departments like WIC

Common complaints

  • Long wait times for appointments and check-in processes
  • Difficulty with staff assistance and service communication

In patients' words

"Staff is super nice and very attentive to my needs. The scheduling staff goes up and beyond to help you with your needs"

Birdeye review

"Worst serve ever had appt 9 it 10 12 now they don’t help u check in expalain how it work"

Birdeye review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 10, 2026 — sources: [1][2][3][4][5][6].

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