Coos County Family Health: Home
Pediatrics • Berlin, NH
Ratings by platform
- Seniors.fyi: 3.1/5 (21)
- Healthgrades (for specific location): 1.0/5 (1)
What patients say
Patients praise
- Relationship-driven, long-term medical care
- Providers noted for clinical skill and genuine bedside manner
- Comprehensive services including primary care, dental, and behavioral health
- Welcoming and efficient staff experiences in some instances
Common complaints
- Difficulties with phone communication, including missed calls
- Delays in prescription refills and processing
- Reports of rude or unprofessional staff behavior
- Challenges with appointment scheduling and coordination of care
- Concerns regarding clinical thoroughness or follow-up by some providers
In patients' words
"I have been going to this office for many years for my primary care, and the staff have all been very rude and unprofessional. Today I got a phone call from Cross from her personal cell phone..."
— MapQuest User Review (Priscilla P.)"I found out he wrote in my note to actually drink warm liquids and get a netti pot and my lungs were clear which he never verbally shared with me. Feeling worse as each day passed. 3 days later went to the ER and had pneumonia and conjunctivitis. Not impressed with this doctor at all."
— Healthgrades User Review (Anonymous)"Amazing staff. Very friendly and respectful and they even saw me earlier than my appointment, which I appreciate as a busy law student. This facility is fantastic, well organized, and did an..."
— MapQuest User Review (Margaret J.)More clinics in Berlin
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