Ratchford Eye Center: Ophthalmologist in Berlin, CT
Ophthalmology • Berlin, CT
Ratings by platform
- NextAdAgency (aggregate): 4.8/5 (811)
- Healthgrades: 5/5 (15)
- U.S. News & World Report: 5/5 (21)
What patients say
Patients praise
- Knowledgeable, thorough, and caring medical staff/physicians
- Clear and detailed explanations of eye conditions and treatments
- Professional and attentive office atmosphere
- High likelihood of recommending to others
Common complaints
- Long wait times for appointments and to be seen by the doctor
- Difficulties with appointment scheduling and availability
- Issues with insurance acceptance or communication regarding insurance coverage
- Occasional negative reports regarding provider bedside manner
In patients' words
"Have been a patient for many years. They are always available for patients. Very professional,caring. Everything is explained in detail. You leave the office knowing you are in excellent hands. Highly recommend."
— LocalityBiz Review"Doctor Brett Kjellen, OD is a really nice guy and helpful docter, but this year and last year, I waited VERY long for the appointment... I was there for 1.5 hours total - unacceptable as a working person!!"
— LocalityBiz Review"First eye doctor ever to explain what she was seeing as a result of my testing! Very informative and professional."
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