Hartford HealthCare Medical Group Specialty Care - General Surgery
Family Medicine • Berlin, CT
Ratings by platform
- Vitals: 4.0 out of 5 stars (6 reviews)
- Hartford Hospital Docs (for Dr. Terrence Donahue): 4.8 out of 5 stars (Not explicitly stated)
What patients say
Patients praise
- High patient satisfaction scores reported in organizational surveys
- Providers praised for good bedside manner, attentiveness, and care quality
- Strong patient access to care and communication about prescriptions
Common complaints
- Reports of rude or unhelpful staff behavior
- Concerns regarding communication about medical side effects and treatment efficacy
In patients' words
"Great bedside manner had many emergency surgeries and always a happy caring patience Doctor no matter what hour he had to do the surgery recommend him to anyone you might have to wait once un awhile but toy get his undivided attention and spends time with you"
— Vitals review for Dr. Terrence Donahue"Rude and ill informed staff. Tried several times to discuss my side effects until I was bed ridden from pain for two-three weeks! They denied any such thing could occur because they falsely..."
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