Surgical Procedures | Benton, AR Surgeons - Saline Clinics
General Surgery • Benton, AR
Ratings by platform
- Healthgrades (Dr. Lewis Porter): 4.8/5 (26 ratings) (26 ratings)
- WebMD (Dr. Laurence Lo): 4.5/5 (8 ratings) (8 ratings)
- Vitals (Dr. Rex Luttrell): 3.8/5 (not explicitly stated)
What patients say
Patients praise
- surgeons described as kind, caring, and professional
- thorough explanations of diagnoses and procedures
- successful surgical outcomes for many patients
- strong focus on patient support and follow-up care
Common complaints
- administrative and office staff issues, including billing coding errors
- long wait times for appointments
- some concerns regarding bedside manner and patient communication for specific providers
- patient dissatisfaction with surgical outcomes in specific complex cases
In patients' words
"Dr. Porter is a kind, caring person that listens to his patients. He explains everything well... His office staff are also friendly, caring, and eager to assist."
— Healthgrades review for Dr. Lewis Porter"Good doctor with bad office staff... A simple routine colonoscopy was incorrectly coded as diagnostic instead of routine. Now the bill is 10 times what it should have been."
— Healthgrades review for Dr. Lewis Porter"This Dr Rex E Luttrell is rude and hateful to turn a patient away that needed his help... I would not recommend him to NO ONE ever his staff is not very nice either"
— Vitals review for Dr. Rex LuttrellMore clinics in Benton
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