Counseling Clinic, Inc | Mental Health | Benton, AR
Counseling • Benton, AR
Ratings by platform
- rehab.com: 2.33/5 (42)
- findrehabcenters.org: Not explicitly aggregated overall rating, but mixed qualitative feedback (11)
What patients say
Patients praise
- Long-term positive experiences for some patients
- Financial flexibility and willingness to work with patients on costs
- Flexible appointment scheduling for some clients
- Accessibility for crisis situations without appointments for some users
- Warm and friendly interactions with some staff members
Common complaints
- Alleged breaches of patient confidentiality and HIPAA violations
- Concerns regarding the adequacy of crisis/suicidal risk assessment
- Long wait times for appointments
- Lack of appointment reminders or professional communication
- Environmental issues related to smoking near the entrance
In patients' words
"I have been going to this place off and on for 20 years and I have never had a bad experience. I am grateful to have this clinic in my area. They work with you financially and have very flexible appointments."
— findrehabcenters.org"HIPPA laws are definitely not in place. I heard my business being spread before I ever left the desk so far both times I've been!"
— findrehabcenters.org"I took my boyfriend to the counseling clinic in hopes that they would help him find an inpatient facility for him... They send him home with an app it a few weeks away. I went back in to complain and say that isn’t fair and they needed to do something to admit him but he wasn’t “sucidal enough” to admit."
— findrehabcenters.orgMore clinics in Benton
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