Arkansas Heart Hospital Clinic in Saline County | Cardiac Care
Cardiology • Benton, AR
Ratings by platform
- Birdeye (Encore Medical Center): 3 out of 5 stars (149 reviews)
- Momentary Labs (CMS HCAHPS data for Encore Medical Center): 4 out of 5 stars (364 patient surveys)
What patients say
Patients praise
- Professional staff and doctors at the clinic level
- Strong communication from nurses and doctors reported in hospital patient satisfaction surveys
- Good experiences with diagnostic procedures like stress tests and sonograms
- High percentage of patients willing to recommend the facility (based on hospital survey data)
Common complaints
- Long wait times for evaluations or care
- Rude or unprofessional staff and physician behavior
- Concerns regarding urgency and responsiveness in the emergency setting
- Dissatisfaction with communication and patient care follow-up
In patients' words
"I read reviews and saw they were not good, but we had good luck in LR and the Encore was closer... HUGE MISTAKE. I took my daughter in for upper back and chest pain... 1-1/2 hours LATER, I asked the Dr about something for her pain, and..."
— Birdeye review of Arkansas Heart Hospital: Encore Medical Center"The ladies at the front desk, the nurses and the doctors are very professional. I had very good experiences every time I visited the clinic."
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