Rehabilitation Services - MissionCare at Bennington
Rehabilitation Services • Bennington, VT
Ratings by platform
- AssistedLivingScout.com: 4.8 out of 5 stars (12 reviews)
- Nursa.com: 4.30 out of 5 stars (not specified (verified clinician reviews))
What patients say
Patients praise
- praise for individual nursing staff care and compassion
- appreciation for activity programs for residents
- positive experiences with financial office assistance regarding Medicaid applications
- some family members reporting good adjustments for their loved ones
Common complaints
- concerns regarding communication and lack of responsiveness from staff and management
- significant safety incident involving a resident death due to lithium toxicity, as reported in a March 2025 inspection
- regulatory findings related to failure to contact doctors, perform lab work, and amend care plans for residents requiring specialized care
- ombudsman oversight due to complaints and specialized care requirements
In patients' words
"Staff/Management/Social Services provide extremely low follow up to no follow up with patient representatives questions/concerns. Never or infrequently return phone calls."
— LocalityBiz Review"I have just transitioned my brother to Mission Care... The staff is very thorough, caring and responsive."
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