High Lakes Health Care
Women's Health • Bend, OR
Ratings by platform
- unilocal.net"}},{rating:{citations:,confidence:: 2.3 out of 5 stars (based on 126 reviews)"}},{rating:{citations:,confidence: (76 reviews"}},{rating:{citations:,confidence:)
What patients say
Patients praise
- Some patients have reported positive experiences with specific doctors and nursing staff
- Convenience of having on-site laboratory services
Common complaints
- Poor front desk and administrative service, including rudeness and long phone wait times
- Frustration with billing practices, specifically claims of predatory billing during annual exams
- Dissatisfaction with provider care, including reports of doctors being dismissive, condescending, or lacking expertise in specific areas
- Difficulties with prescription refills and continuity of care following provider turnover
- Perceived decline in quality of service following management changes under Praxis Medical Group
In patients' words
"The front desk people are the absolute worst, they have no idea how to do their jobs, extremely rude and unprofessional... Disgusting service. I'd give them -5 stars if..."
— Yelp user review"I would give this place zero stars if I could. They have predatory billing practices- I went for an annual exam; the PA asked a few questions knowing that they could bill me for specialty care."
— MapQuest user review (via Yelp)"Oddly enough the nurses I had while visiting were the only good part of the clinic. They were nice, sweet, and actually listened more to me than Dr. Reuter."
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