Center for Orthopedics & Neurosurgery - St. Charles Health System
Orthopedic • Bend, OR
Ratings by platform
- Trustburn: 3.4 out of 5 stars (67 reviews)
- Yelp (referring to The Center pre-transition): 2.2 out of 5 stars (80 reviews)
- Healthgrades (St. Charles Bend facility-wide): 75% (patients who gave a rating of 9 or 10) (Not specified (Healthgrades hospital-wide data))
What patients say
Patients praise
- Highly skilled surgical outcomes for orthopedic procedures
- Professional and knowledgeable medical staff in specific cases
- Positive experiences with specific surgeons for complex repairs
Common complaints
- Difficulties with appointment scheduling and long wait times
- Perceived poor administrative communication and responsiveness
- Concerns regarding bedside manner and patient-staff interactions
In patients' words
"Out of all of the nurses and doctors that I saw, only one of them ever introduced himself. Everyone else was just cold, callus, and herding us through like cattle."
— Trustburn review"Dr. Tony Hinz is an amazing surgeon and a wonderful human being. He put my shattered broken leg back together following a skiing accident..."
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