Behavioral Health | High Lakes Health Care - High Lakes Health Care
Behavioral Health • Bend, OR
Ratings by platform
- Yelp: 2.3 out of 5 stars (126 total reviews (aggregate across locations))
What patients say
Patients praise
- Appreciation for individual providers' bedside manner and clinical expertise
- Friendly and professional front desk staff in some instances
- Positive experiences with patient-centered care and thorough evaluations reported by some patients
Common complaints
- Dissatisfaction with billing practices and unexpected charges
- Difficulties with telephone communication and long wait times
- Concerns regarding physician turnover and changes in provider care continuity
- Inconsistent follow-up or delays in responding to patient needs
- Frustration with administrative processes for prescription refills and appointment scheduling
In patients' words
"I would give this place zero stars if I could. They have predatory billing practices- I went for an annual exam; the PA asked a few questions knowing that they could bill me for specialty care."
— Yelp/MapQuest Review"Many patients praise the compassionate bedside manner of physicians... noting their thorough approach and genuine concern."
— Wheree Review Summary"But since Praxis Health took over, they have severely gone downhill. I do not recommend them..."
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