24-Hour Skilled Nursing and Therapy Center in Belmont, CA
Skilled Nursing • Belmont, CA
Ratings by platform
- CMS (Centers for Medicare & Medicaid Services): 5/5 CMS Overall Rating (11 complaints on record (total))
- My Caring Plan: 7.6 out of 10 (45 reviews (aggregated))
What patients say
Patients praise
- highly compassionate care from many staff members
- effective rehabilitation and physical therapy programs
- facility cleanliness and quiet environment
- positive feedback on kitchen/dietary services
Common complaints
- concerns regarding unprofessional staff behavior and conduct
- allegations of patient rights violations and neglect in historical reviews
- recurring issues in care planning and abuse prevention cited in inspection surveys
- reports of language barriers affecting communication
In patients' words
"Families considering Belmont Healthcare Center can expect highly compassionate care, with many reviewers specifically praising the rehabilitation and nursing teams for their effectiveness in post-surgery recovery. The facility is frequently noted for its cleanliness and a kitchen staff that goes above and beyond to meet dietary needs."
— EveryPlace review summary"One review describes the place as horrifying, with allegations of patient rights violations and elder abuse directed by management, despite some staff doing their best."
— My Caring Plan review summaryMore clinics in Belmont
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