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Healthcare and Rehab Services (HCRS) – Bellows Falls, Vermont

Substance Use Disorder Treatment/Methadone ClinicBellows Falls, VT

★★★★☆3.5/564 reviews across 3 platforms

Ratings by platform

  • Recovered.org: 4.2/5
  • Facebook: 4/5 (10 (at time of report))
  • Glassdoor: 3.4/5 (54)

What patients say

Patients praise

  • Compassionate and knowledgeable staff reported by some reviewers
  • Understanding of mental health and substance use disorders
  • Rewarding nature of the work for some staff
  • Patient-centered approach noted in testimonials
  • Accessible services and helpful case management

Common complaints

  • Mixed experiences with organizational culture
  • Reports of toxic workplace culture by some employees
  • Staff concerns regarding management and supervision
  • Lack of performance-based pay raises reported by staff

In patients' words

"Very helpful. Understanding my mental illness. Very kind hearted people…"

Best Rehabs (citing a reviewer)

"I never feel like I’m being judged, so it’s easy to ask for whatever I need. In turn, [they] have shown full and complete effort in finding most effective ways to support my healing and growth."

HCRS Testimonials

"Worst workplace culture I have ever seen. Senior management and direct supervisors are secretive and don’t care about their employees."

Indeed review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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