North Star Health: North Star Home
Primary Care • Bellows Falls, VT
Ratings by platform
- Birdeye (Rockingham Health Center): 2.9 out of 5 stars (based on 21 reviews) (21 reviews)
What patients say
Patients praise
- Some positive experiences reported at other North Star Health locations, noting friendly staff, kindness, and efficient service in urgent care settings
Common complaints
- Closure of the only primary care and walk-in clinic in Bellows Falls, leading to community outrage and concerns about healthcare access for vulnerable populations
- Staffing shortages, aging buildings, and unsustainable financial losses leading to clinic consolidation
- Some historical complaints regarding quality of care, chronic illness management, and perceived lack of patient-centered care at North Star Health facilities
In patients' words
"The closing of our health center leaves our most vulnerable citizens without access … since many of the clinic’s patients don’t own cars."
— John Gregg, a Westminster patient via VTDigger"I seen them twice; The worse experience I have ever had since being transferred from Rockingham medical center after 11 years. They do not have your best interest in mind."
— Anonymous reviewer via LocalityBizMore clinics in Bellows Falls
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