Family Care Network | Clinics & Urgent Care | Skagit & Whatcom
Primary Care • Bellingham, WA
Ratings by platform
- Birdeye (Bellingham Bay Family Medicine): 3.7/5 (63 reviews)
- Birdeye (Family Health Associates): 3.6/5 (46 reviews)
- Birdeye (Chuckanut Family Medicine): 3.0/5 (24 reviews)
What patients say
Patients praise
- Many patients report positive, genuine, and compassionate care from providers and medical assistants
- Appreciation for the ability to use a patient portal to contact staff and doctors
- Recognition of specific providers who are described as knowledgeable, attentive, and helpful
- Convenience of having urgent care options available for minor procedures compared to emergency room wait times
Common complaints
- Reports of rude, dismissive, or unprofessional interactions with administrative and front-desk staff
- Significant complaints regarding billing processes, communication, and unexpected costs
- Concerns about being dismissed by providers regarding health issues, diagnoses, or referral requests
- Wait times at urgent care facilities, especially since expanding access to non-FCN patients
- Specific instances of perceived clinical errors or lack of thorough care
In patients' words
"I’ve always had a good experience with the providers and staff at this office... the receptionist... was rude and she abruptly hung up... I hope management addresses this, because the rest of the team has always been professional."
— Birdeye review"Dr. Fox is not only incredibly knowledgeable and thorough, but also kind, compassionate, and attentive. He takes the time to listen to concerns... The staff is equally exceptional."
— Birdeye review"I have no problems with the doctors or the care. It is the billing department that is very unprofessional rude and condescending."
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