Rolling Hills Healthcare | Skilled Nursing | Belle Fourche, South ...
Skilled Nursing • Belle Fourche, SD
Ratings by platform
- Medicare Care Compare / MyCaringPlan: 2 out of 5 stars (Medicare overall rating) (Data from multiple sources vary (e.g., 34 reviews on MyCaringPlan))
What patients say
Patients praise
- Some reports of friendly and helpful staff who work well in teams
- Clean and homey facility environment with spacious design and views
- Commendation for short-term rehabilitation care in some instances
Common complaints
- Allegations of unprofessional behavior, including theft and callousness from staff
- Issues with communication, including failing to return calls and managing expectations
- Specific complaints regarding administrative issues, such as canceling medical appointments without consent and billing concerns
- Instances of care failures, such as delayed comfort care or unsafe incidents like patient falls due to missed protocols
- Employee concerns regarding inadequate staffing levels (skeleton crews) and poor work environment
In patients' words
"The nurses are unprofessional and hang up the phone, and custodians are accused of stealing."
— seniors.fyi"The pay was alright, but the general work environment is awful. I don’t feel like the resident care is adequate at all. The company is known for running a “skeleton crew.”"
— Indeed.com"My husband has been in Rolling Hills Healthcare for two years now. It's clean. Most of the staff is quite friendly and caring."
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