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Family Medicine | Belen - Presbyterian Healthcare Services

General PracticeBelen, NM

★★★★☆3.7/53 reviews across 1 platforms

Ratings by platform

  • Healthgrades (for a specific physician in Belen): 3.7 out of 5 stars (based on 3 reviews) (3 reviews)
  • Healthgrades: Not explicitly stated overall rating for the practice site (21 ratings (for the practice group))

What patients say

Patients praise

  • some patients have described staff as professional, friendly, and efficient
  • some providers have received praise for their care and communication

Common complaints

  • long wait times
  • difficulties accessing appointments or switching physicians
  • billing and insurance disputes
  • allegations of poor communication or lack of transparency regarding services
  • individual provider-specific grievances regarding documentation and care protocols

In patients' words

"The staff at Presbyterian Urgent Care are described as very professional, friendly, and efficient in providing medical care. Patients have praised the facility, with one reviewer stating they were 'very impressed by Dr Cisneros and the staff' and another mentioning that the Certified Nurse Practitioner and Registered Nurse they saw were 'AMAZING' in their care and communication."

Loc8NearMe (summary of reviews)

"Dr. Cisneros falsifies medical documentation to wrongfully discharge pain management patients from the Belen practice."

Healthgrades (Individual physician review)

"I’m not sure when urgent care became by appointment only… They shouldn’t be able to call themselves URGENT care... I work in healthcare and I know how busy things are but we’ve never turned hurting people away. So awful!"

Loc8NearMe (Patient review)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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