IU Health Walk-In - Bedford
Walk-In Care • Bedford, IN
Ratings by platform
- Birdeye (IU Health Bedford Walk-In - IU Health Bedford Medical Office Building): 2.8 star rating (53 reviews)
- IU Health (IU Health Walk-In - Bedford location listing): Average rating from IU Health patient experience survey (exact value not shown in snippet) (Not provided in snippet)
- IU Health (IU Health Bedford Hospital location listing): 4.7 out of 5 stars (17,986 ratings)
- Yelp (Indiana University Health Bedford Hospital): Not provided in snippet (Not provided in snippet)
What patients say
Patients praise
- Some reviewers describe the physician as knowledgeable/personable and provide effective care (e.g., poison ivy visit physician feedback)
- Other IU Health Bedford primary care/internal medicine reviews (not specifically walk-in) are generally positive about doctors and nursing staff listening and compassion
Common complaints
- Low overall walk-in rating with multiple complaints about care quality and follow-up (e.g., steroid vs prednisone taper for poison ivy)
- Patient dissatisfaction about dismissal/no work-up for serious symptoms (stage 4 cirrhosis/CHF complaint)
- Rudeness/unhelpfulness from staff (walk-in experience described as extremely rude/dismissive)
In patients' words
"“My only gripe is that I went in for a poison ivy rash... Which I took. But did not offer a follow up prednisone taper... I ended up going to an urgent care to get the prednisone taper.”"
— Birdeye review snippet for IU Health Bedford Walk-In"“If I could do zero stars... I took her in and saw Anna... No labs. No anything. Just sent her home and said to wear compression socks.”"
— Birdeye review snippet for IU Health Bedford Walk-In"“Sharon was not helpful and was extremely rude... She wouldn’t get off... kept glaring at my child and I as we waited.”"
— Birdeye review snippet for IU Health Bedford Walk-InMore clinics in Bedford
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