IU Health Walk-In - Bedford
Urgent Care • Bedford, IN
Ratings by platform
- Birdeye: 2.8 out of 5 stars (53 reviews)
What patients say
Patients praise
- Fast and efficient care in some instances
- Friendly staff in certain departments, specifically phlebotomy
- Knowledgeable physicians in some cases
Common complaints
- Rudeness and poor bedside manner of some staff members
- Perceived dismissiveness of medical symptoms or health history
- Long wait times
- Frustration with treatment plans or lack of follow-up care
In patients' words
"Sharon was not helpful and was extremely rude... she was dismissive and hateful."
— Birdeye review"I would’ve liked a work up with her history, not great patient care. Won’t be taking her back there again."
— Birdeye review for a patient with stage 4 cirrhosis"I have always received quality health care from the concerned and caring staff here."
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