Brightpoint Health - Bedford Mental Health Clinic
Psychology • Bedford, NY
Ratings by platform
- Yelp/Birdeye: approx 2.0 to 2.3 out of 5 stars (12 to 13 reviews listed on specific platforms)
- Birdeye (general Bedford Ave location): not explicitly provided in text but negative sentiment dominant (82 reviews listed on Birdeye for general location)
What patients say
Patients praise
- some patients reported positive individual experiences with medical care
- friendly interactions with certain staff members mentioned by select patients
Common complaints
- poor administrative and clerical support
- unprofessional or rude staff interactions
- delays or failures in medication management and pharmacy communications
- disorganized clinic operations and scheduling issues
- perceived incompetence in clinical or support staff
In patients' words
"Absolutely terrible, incompetent, non-helpful, confusing, insensitive service. There is a reason why they have 2 stars. STAY AWAY!!!"
— Birdeye (Reviewer: Marcus Hedgpeth)"This place is the absolute worst. I've been left shaking, nauseous, chills, sobbing from medication withdrawal because my doctor either forgets to call it in, calls it in but in the wrong dose..."
— Yelp (Reviewer: Maddy P.)"I had a wonderful experience here and just wanted to share it and thank the staff for everything."
— Yelp (Reviewer: Kena S.)More clinics in Bedford
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