IU Health Primary Care - Bedford
Primary Care • Bedford, IN
Ratings by platform
- Birdeye (IU Health Southern Indiana Family & Internal Medicine): 4.4 out of 5 stars (50 reviews)
- Birdeye (IU Health Bedford Walk-In): 2.8 out of 5 stars (53 reviews)
- Facebook (IU Health Bedford Hospital): 68% recommend (45 reviews)
What patients say
Patients praise
- High ratings for specific individual physicians and nurse practitioners, often described as compassionate, knowledgeable, and attentive
- Appreciation for effective treatment of specific injuries or conditions by some surgeons and family medicine doctors
- Some reports of efficient and punctual experiences with specific specialists
Common complaints
- Reports of dismissive, rude, or unprofessional behavior by staff and certain providers
- Concerns regarding lack of thorough examinations or diagnostic workups for specific conditions
- Frustration with long wait times, particularly in walk-in settings
- Dissatisfaction with communication regarding treatment plans and follow-up care
In patients' words
"Dr Gill and her nursing staff are compassionate caring and best of the best. They listen to concerns and do their best to evaluate and get to the bottom of any issues"
— Birdeye Review"Sharon was not helpful and was extremely rude. When i asked questions about the wait... she was dismissive and hateful."
— Birdeye Review"Doctor became frustrated when questioned about additional treatments for my condition. I found her testy, impatient and rude."
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