IU Health Primary Care - Bedford
Pediatrics • Bedford, IN
Ratings by platform
- Birdeye (Google reviews): 4.4 out of 5 stars (50 reviews)
- Birdeye (Google reviews for Walk-In): 2.8 out of 5 stars (53 reviews)
- IU Health patient experience survey: 4.4 out of 5 stars (1,442 ratings)
What patients say
Patients praise
- Many patients praise specific doctors and nurses for being compassionate, caring, and professional
- Appreciation for efficient and knowledgeable care in specific departments (e.g., radiation, emergency)
- Positive experiences with the Hospital at Home program
- Effective bedside manner mentioned in several positive reviews
Common complaints
- Reports of rude or dismissive bedside manner from certain providers
- Concerns regarding inadequate examinations or diagnostic thoroughness
- Complaints about wait times
- Frustration with perceived lack of follow-up or care plans
In patients' words
"Doctor became frustrated when questioned about additional treatments for my condition. I found her testy, impatient and rude."
— Healthgrades review"They weren’t just taking care of me. They truly cared about me."
— IU Health patient experience story"Dr Gill and her nursing staff are compassionate caring and best of the best. They listen to concerns and do their best to evaluate and get to the bottom of any issues"
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