Brightpoint Health - Bedford Mental Health Clinic - TransAtlas
Mental Health Therapy • Bedford, NY
Ratings by platform
- Yelp: 2.0/5.0 (13)
- Recovered.org TrustScore: 3.5/5.0 (Not explicitly stated)
What patients say
Patients praise
- Some patients reported a wonderful, positive experience with care
Common complaints
- Poor customer service and rude staff
- Issues with medication management (incorrect dosage, failure to call in prescriptions)
- Problems with telehealth appointments (no link sent, long waits)
- Unprofessional clerical staff
- Issues with intake/registration systems
In patients' words
"This place is the absolute worst. I've been left shaking, nauseous, chills, sobbing from medication withdrawal because my doctor either forgets to call it in..."
— Yelp user Maddy P."I'm actually glad I didn't read the reviews before I called Brightpoint. I had a wonderful experience here and just wanted to share it and thank the staff for everything."
— Yelp user Kena S.More clinics in Bedford
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