Beckley ARH Primary Care - A Department of Beckley ARH Hospital
Primary Care • Beckley, WV
Ratings by platform
- ARH Provider Website: 4.8 to 4.9 out of 5 stars (provider-level) (Hundreds of ratings for individual primary care providers)
- Birdeye: 2.0 out of 5 stars (hospital-level) (685 reviews)
- Healthgrades / US News / Medicare Care Compare: 62% to 86% recommendation rate (Various metrics based on HCAHPS survey data)
What patients say
Patients praise
- Individual providers often receive high ratings for being caring, attentive, and knowledgeable
- Some patients report professional and outstanding experiences with specific care teams
- Majority of patients in some surveys report willingness to recommend the hospital facility
Common complaints
- Long wait times in the emergency room
- Perceived lack of communication or attention from doctors and nursing staff
- Dissatisfaction with customer service and administrative handling
In patients' words
"One of the most caring and nicest Drs I’ve ever been to. He takes time with his patients and is very concerned about their well-being."
— Birdeye Review"Had my wife her in emergency room she was in pain had to wait two hours and then the doctor did not show to later my wife was in a lot pain with uti was not give anything for pain"
— Birdeye Review"Dr.Childers is the absolute best. I feel so comfortable with her and she takes great care of me and all my concerns."
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